Geutebrück security - modern solutions require modern 
learning

For us, helping you get to grips with the use and operation of our video technologies and video management solutions – so that you and your employees can really make the most of what Geutebrück security has to offer – is all part of our service. The Geutebrück Academy is a central point of contact for any questions you may have about learning, training and further education.
Our job is to: 

• Prepare learning media, training content, visuals and materials; 
• Create, maintain and provide access to learning media in the Learning Management System (LMS), and to manage this system; 
• Organise, carry out and support all face-to-face training

Regardless of how much prior knowledge and practical experience you have, we’ll meet you at your starting point and deliver the learning content that you and your team need to get the best out of our video security and surveillance solutions, covering everything from the technical basics and efficiency tips to administration. Generally, our courses for technicians differ from our training for system administrators and users. 

The topics and content we cover in our courses are designed to build on prior learning in sequence. For this reason, we require you to take our courses in a specific order; you’ll also need to meet certain other requirements in order to participate. We provide certificates as evidence of the knowledge that you’ve acquired. 
Modern surveillance technology requires modern learning:
Our online training phases, which take place just before the start of an in-person or virtual presence course, allow us to get a good idea of the current level of each participant, as well as giving you an opportunity to quickly get new employees and trainees up to speed with the basics of video surveillance technology and specific Geutebrück security solutions.
This combination of prior self-learning in interactive multimedia learning modules, followed by a multiple-day (in-person or virtual) course designed to build on this learning, is known as blended learning. Through blended learning, we enable your team members to acquire the basic knowledge they need whenever and wherever they want (you complete your learning at a time that suits you, in any location, at your own pace and to fit in with your own work schedule) while also benefiting from the knowledge and guidance of experienced trainers during face-to-face, in-person training. This presence can either take place at one of our locations in Berlin or Windhagen, or in the form of virtual participation. 

Although our training is designed by the relevant specialist department, the courses are actually delivered by colleagues with experience in technical service and project management. Our trainers know the sector and Geutebrück security products and solutions inside out, thanks to their many years of experience – and the fact that they use our products day to day, working directly with our customers. 

The in-person events that builds on the e-learning phase take place regularly, either at our headquarters in Windhagen or at our office in Berlin. Alternatively, we have also been offering virtual participation in the in-person events since 2021. In this case, the participants are connected to the trainer virtually by means of modern video conferencing technology. In this case we speak of a virtual presence. 

Regional trainings, or trainings at your company, can be offered as an option. Due to the geographical distance, we offer trainings abroad either through our local partners (according to Geutebrück specifications and standards) or as a regional event with our own trainers.

In the context of the massive restrictions caused by the Covid-19 pandemic, we have again adapted our trainings and thus optimized them according to the "new-normal". 
While the original division of e-learning phase and face-to-face event also meant a division into digital and analog, we would now like to offer you the option of purely digital training. Instead of traveling to the face-to-face event, we offer you the opportunity to participate live in the training using modern video conferencing technology and to interact with our trainer and your fellow participants in exactly the same way as you would on-site. In virtual training you also have the possibility to access prepared servers and to reproduce the work steps in our software live.

To book a training with virtual presence, select "virtual" under "Location" in the registration form. Shortly before the start of the training, you will receive the corresponding access information from us by e-mail. 
If you have any questions about this new concept and its implementation, please do not hesitate to contact us!

We would be happy to provide custom training for your employees on request. This kind of training can be arranged as part of the handoff or commissioning process if required. Custom training is a good option for major projects involving a large number of end users and custom applications for your security and surveillance solutions. 

After participating in one of our courses (comprised of an 
online and in-person phase), your learning will be documented on a certificate. Annual recertification will ensure that your solution knowledge is always fully up-to-date. Under our partner and service contracts, you must purchase specific services from us in order to benefit from employee certification (see Service levels).