Registration Tool

The G-Health Registration Tool is used update the G-Health clients’ registration with a G-Health server. If the G- Health client is not registered with a server it does not monitor the health of the local NVR.

When starting the registration tool, it will attempt to connect to the local G-Health Client service running on the local machine. If the G-Health service is not running a warning message will appear indicating that the connection to the local G-Health Client service is not operational. If this occurs, start the G-Health Client service from the Windows services control panel applet.

Registering with a G-Health Server

The G-Health client must be unregistered before it can be registered with a server. If the client is already registered with a server and you wish to change the server you must first de-register the client before attempting to re-register it with the new server.

To register a G-Health client, enter the DNS address or IP address of the G-Health server, then click the Register button.

The G-Health client will then attempt to connect to the G-Health server and register with it. The result of the registration status will be displayed in the Status field.

De-registering the G-Health Client

If a client machine no longer needs to be monitored, or is switching to another G-Health server, then the client needs to be de-registered. During the de-registration process the client will attempt to connect to the server and if successful the server will remove all registration information from the NVR.

If the client is unable to connect to the G-Health server then de-registration can be forced. When forcing de-registration, the client will attempt to connect to the server. If a successful connection is established with the server then a normal de-registration will occur, however if after 1 minute of attempting to connect to the server a successful connection has not been made, then the client will continue the forced de-registration process and clear its configuration.

If the forced de-registration option was not used then the G-Health client will continue to attempt to connect the G-Health server until it has successfully established a connection and de-registered itself.

IMPORTANT: If a client has been forcibly de-registered then the client details will still remain on the server. An operator can remove this client by going into the client details, then selected Actions > Delete Client.

To de-register the client:

  1. From the start menu open the G-Health Client Registration Tool.
  2. Connect to the G-Health Client service by clicking the Connect button.
  3. De-register the client by clicking the Deregister button.
  4. Optionally force the de-registration by clicking Yes in the confirmation dialog box.

Changing the G-Health Client Name

The name of the client as it appears in the G-Health web interface can be changed from the G-Health Registration Tool. To update the client name, set a new name in the Client Name textbox within the Client Settings section, and click the Update Settings button.

Updating the NVR Credentials

By default the G-Health client will use the default NVR credentials:

  • Username: sysadmin

  • Password: masterkey

If these credentials are known to be incorrect they change be changed by entering the new credentials in the Client Settings section and clicking the Update Settings button.